The Furberry Website is owned and operated by Furberry. Your use of this website constitutes your agreement to our terms and conditions.

Furberry attempts to ensure that the contents of the website are accurate and current at the time they are released. Prices of goods and postage displayed on the website are current at the time of display and are subject to change without notice. Furberry are not registered for GST, and we do not charge GST. Our ABN is 15 346 918 998.

We will always attempt to be as accurate as possible with product images and descriptions. All products are reproduced as accurately as possible however sometimes there may be a variation in colours.

Furberry have permission to use and reproduce all images on their site.

Furberry website, logos, photos, design and text and all content contained within the Furberry website is owned by Furberry. No company or individual may use any content from this site without written prior approval from Furberry. No part of this website maybe reproduced or transmitted in any form.

It is a condition of the person(s) accessing, browsing and or using the Furberry website that you accept that Furberry will not be liable under any circumstances for any action you take on this website. You agree that your use of the Furberry website is at your own risk.

Furberry accept no liability for the contents of any other websites that you may access from our links page. You agree that the use of other websites via our links page is at your own risk.

All steps are taken to ensure that any orders or credit details are of an honest nature prior to the processing & releasing of any such orders.

As a user of the Furberry website it is your responsibility to ensure that all delivery/address details are correct, Furberry will not be held responsible for incorrect details entered at time of ordering. Furberry will not be obliged to re-send the product(s) at their expense. As a user of the Furberry website you will receive our monthly e-newsletters, you can unsubscribe to this at any time.

If you receive an item that is faulty or damaged the goods must be returned within 14-days in their original and unused condition. Refunds will be made via your original form of payment. Shipping charges are fully refundable on faulty/damaged items only. We do not accept items returned via COD and we do not refund shipping charges. All food products or personalized products are “final sale” and can not be exchanged or returned.

Furberry have sourced only the very best products from around the world. We are confident that you and your pet will love the new purchase(s). However if you are not happy with your product(s) purchased we are more than happy to exchange, refund or offer a Furberry store credit. The goods must be returned within 14-days in their original and unused condition. Furberry store credits are valid for one year from date of issue and must be used in the one transaction excluding shipping & postage charges.

We reserve the right to refuse exchanges/returns if the above conditions are not met.

Furberry reserves the right to review these terms of use from time to time. Any changes will become effective immediately upon release of the new terms of use. Continued use of the Furberry site deems you fully responsible in acceptance of all variations and changes to this site and our terms of use.